Refund policy
Replacement Eligibility
We offer replacement only in the following cases:
Product received is damaged during transit.
Product has a fitting issue and is not compatible with the vehicle model ordered.
Important Note on Cosmetic Defects
Minor cosmetic defects, small marks, scratches, glue residue, finishing variations, or other minor imperfections that do not affect the product's functionality, durability, or intended use are not eligible for replacement.
A replacement may only be approved if the product is:
Torn, broken, or significantly damaged, or
Not usable for its intended purpose due to a manufacturing or transit-related defect.
Requirements for Replacement Approval
To be eligible for a replacement, the customer must provide a complete unboxing/opening video.
The video must clearly show:
The sealed package before opening.
The package being opened from start to finish without cuts or edits.
The condition of the product immediately upon opening.
Any damage, defect, or fitting issue being reported.
No claims will be accepted without a proper unboxing video.
Replacement Request Timeline
Replacement requests must be raised within 24 hours of delivery.
Requests submitted after 24 hours of delivery will not be accepted.
Products must be unused and in their original condition for replacement approval.
No Refund Policy
We do not provide refunds under normal circumstances.
Only replacement requests that meet the eligibility criteria outlined above will be processed.
Refund Exception
A refund may be issued only if:
A replacement has been approved, and
We are unable to provide the replacement product due to stock unavailability or any other operational reason.
In such cases, the refund will be processed to the original payment method or through another mutually agreed method.
How to Request a Replacement
Contact us through:
Instagram DM
Please provide:
Order ID
Description of the issue
Clear photos/videos of the issue
Complete unboxing video proof
Final Note
We reserve the right to approve or reject any replacement request after verification.
Any claim found to be misleading, incomplete, or unsupported by the required evidence may be rejected.
By placing an order, the customer agrees to this Return, Replacement & Refund Policy.