Refund policy

Return & Replacement Policy

At NineX Car Accessories, we are committed to delivering high-quality products. Please read our policy carefully before placing an order.

Replacement Policy

We offer replacement only in the following cases:

Product received is damaged

Product has a fitting issue

To be eligible for a replacement:

Customer must provide a proper unboxing/opening video

The video must clearly show:

Sealed package being opened

Product condition at the time of opening

Replacement requests must be raised within 24 hours of delivery

No Refund Policy

We do not provide any refunds under any circumstances

Only replacement will be processed if the issue meets our eligibility criteria

Important Conditions

No claims will be accepted without an unboxing video

Requests made after 24 hours of delivery will not be accepted

Products must be unused and in original condition for replacement approval

How to Request a Replacement

Instagram DM / WhatsApp / Email (add your contact details here)

Order ID

Issue details

Unboxing video proof

Final Note

We reserve the right to approve or reject replacement requests after verification.

Your cart is empty